Congratulations to our team for reaching another milestone with the recent introduction of Winnie - our innovative tool to help customers order products with greater flexibility, ease, and efficiency through an online platform as part of our omnichannel strategy.

With "customer centricity" at the heart of everything we do, we set out on a journey to create our order bot "Winnie" to complement our Sales Force team's ability to bring customer service and experience to the next level, integrating the order bot with LINE Application which users in Thailand are already familiar with.

Thanks to "Winnie", our Sales Force team is now equipped with an extremely powerful solution to provide our more than 10,000 Fragmented Trade customers in Bangkok with an even better service!